Get In Touch

+86 13395361563

davismeng001@gmail.com

5650 Grace Pl Commerce CA US 

Frequently Asked Question!

We currently have 7 warehouses in the United States, Europe, Russia, Canada, Australia, Mexico and Brazil; Follow the principle of nearby delivery, usually within 3-5 days to receive the doll. For products in short supply or customized products, it may take longer to adjust, you can check the product details page or information our customer service staff to determine the time required.

Under normal circumstances, our dolls are not accepted for return, because the doll has been used and can not be reused, only one owner. However, in order to ensure that the product quality itself is not the problem, we suggest that you can record a video after receiving the goods. If there is a quality problem, contact us within 24 hours. On the premise of confirming the quality problem, we can negotiate to compensate you or destroy the original goods on the basis of re-shipping to you.

The minimum weight of our full-body doll is 23.5kg, the largest is more than 50kg, the doll itself does not have the ability to self-adjust the body, so you need to choose the right doll according to your use needs, not the heavier the doll the better; There are many friends who are not suitable for full-body dolls because of age or physical reasons, which is why we will increase the reason for half-body dolls.

We use traffic statistics tools for data analysis, so we will record your ip, operating system and resolution type, search keywords, visit duration and other information, which will be invalid within six months. The website does not need to register, but there will be your shipping information, we may issue coupons or promotional advertisements by mail, but promise not to disclose to anyone, if you attach great importance to this, you can immediately delete your personal information when purchasing remarks or contact customer service staff.

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